Shipping
Fashion Day provides worldwide shipping from our U.S. fulfillment facilities. This Shipping Policy explains our order processing times, estimated transit times, shipping costs, tracking procedures, international delivery terms, and what to do if a shipment is delayed or cannot be located.
If you have questions regarding an existing shipment, please contact us at oqtczcstuz@outlook.com and include your order number.
1. Worldwide Shipping
Fashion Day ships to eligible destinations worldwide.
Shipping availability may depend on the destination country or region, carrier service availability, customs restrictions, applicable law, and other logistical considerations.
If we are unable to ship an order to the destination provided during checkout, we will contact the customer and provide an appropriate resolution, which may include cancellation and a refund.
2. Free Shipping
Fashion Day currently provides free standard shipping on eligible orders placed through www.fashionsdays.com.
No standard shipping charge will be added to eligible orders where free shipping is displayed during checkout.
Free shipping does not include customs duties, import taxes, brokerage charges, government fees, or other charges imposed by authorities, carriers, or service providers in the destination country.
3. Order Processing Time
Orders are normally processed within 1–3 business days after the order is successfully placed and payment is authorized.
Business days generally refer to Monday through Friday and exclude weekends and major U.S. public holidays.
Processing time may occasionally be extended during periods of high order volume, promotional events, holidays, payment verification, fraud review, inventory verification, or other exceptional circumstances.
Order processing time is separate from shipping transit time.
4. Estimated Shipping Time
Once an order has been shipped, the estimated transit time is generally 7–15 business days.
The 7–15 business day transit estimate begins after the order has been shipped and does not include the 1–3 business day processing period.
Delivery estimates are provided for reference and are not guaranteed delivery dates. Actual delivery time may vary depending on destination, carrier operations, customs processing, local delivery conditions, weather, holidays, security inspections, or other circumstances outside our reasonable control.
5. Where Orders Are Shipped From
Fashion Day orders are fulfilled and shipped from our United States fulfillment facilities.
The specific fulfillment location and shipping route used for an order may vary depending on inventory availability, destination, carrier availability, and operational requirements.
6. Shipping Carriers
Fashion Day works with multiple domestic and international shipping and last-mile delivery providers.
Depending on the destination and shipping route, carriers may include:
- USPS;
- UPS;
- FedEx;
- DHL;
- GOFO; and
- Other qualified regional or international logistics providers.
Fashion Day determines the appropriate carrier and shipping route based on the destination, package characteristics, service availability, transit efficiency, and other operational considerations.
Customers may not always be able to select a specific carrier.
7. Shipping Confirmation and Tracking
Once your order has been shipped, a shipping confirmation will normally be sent automatically to the email address associated with your order.
Where tracking is available, the notification will include a tracking number, tracking link, or other shipment-status information.
Customers may use the tracking link included in their shipping confirmation email to monitor the shipment.
Tracking information may not update immediately after a shipment notification is created. A carrier may require additional time to receive, scan, transfer, or register a package in its tracking system.
Temporary periods without a new tracking scan do not necessarily mean that a package has stopped moving or has been lost.
8. Multiple Carriers and Tracking Transfers
Some shipments may be transported by more than one logistics provider before final delivery.
For example, one carrier may handle transportation between fulfillment and regional facilities while another carrier completes the final delivery.
As a result, tracking numbers, carrier names, or tracking systems may change during transit. Tracking updates may also temporarily pause while a shipment is being transferred between logistics providers.
9. Split Shipments
An order containing multiple items may occasionally be divided into two or more separate shipments.
This may occur due to inventory location, package size, processing times, carrier requirements, or other fulfillment considerations.
If your order is shipped separately, you may receive multiple tracking numbers or shipping confirmation emails.
Receiving only part of a multi-item order does not necessarily mean that the remaining products are missing.
10. PO Boxes, APO, and FPO Addresses
Delivery to PO Boxes, APO addresses, and FPO addresses depends on the carrier, destination, product, and shipping service available for the applicable order.
Some carriers cannot deliver to certain PO Box, APO, or FPO addresses.
If the address provided cannot be serviced by the available carrier, Fashion Day may contact you to request an alternative delivery address.
11. Signature Upon Delivery
A signature is not necessarily required for every Fashion Day shipment.
Depending on the order value, destination, carrier, security considerations, or shipping service selected, a carrier may require a signature or other delivery confirmation.
Customers are responsible for making reasonable arrangements to receive shipments where a signature is required.
12. International Orders
International shipments may be subject to customs processing and import requirements imposed by the destination country or region.
Customs procedures may cause delivery to take longer than the normal estimated transit period.
Customers are responsible for ensuring that products ordered from Fashion Day may legally be imported into the destination country.
13. Customs Duties, Import Taxes, and Other Charges
Unless expressly stated otherwise during checkout, product prices do not include customs duties, import taxes, value-added taxes, brokerage charges, customs clearance fees, or similar charges imposed in the destination country.
These charges, where applicable, are the responsibility of the recipient.
Fashion Day does not control customs authorities and cannot predict or guarantee whether a destination country will impose duties, taxes, fees, or other import charges.
Customers should contact the appropriate customs authority or local government agency if they require information regarding import charges before ordering.
14. Refusal to Pay Customs or Import Charges
If a customer refuses or fails to pay required customs duties, import taxes, brokerage fees, or other destination charges and the shipment is consequently refused, abandoned, or returned to Fashion Day, the shipment will not automatically qualify for an immediate full refund.
If the merchandise is successfully returned to our designated facility, Fashion Day will review the returned shipment before processing any applicable refund.
Where permitted by applicable law, actual costs charged to Fashion Day as a result of the customer's refusal or failure to complete importation may be deducted from the refundable amount. These costs may include return shipping, customs clearance, brokerage, carrier handling, storage, or similar charges.
Any remaining eligible product amount will then be refunded to the original payment method after the returned merchandise has been received and reviewed.
15. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review the recipient name, street address, apartment or unit number, city, state or province, postal code, country, and other relevant delivery information before placing your order.
If you notice an error before shipment, contact Fashion Day as soon as possible. We will make reasonable efforts to update the address before the order is shipped.
Once the shipment has entered the carrier network, Fashion Day cannot guarantee that an address can be changed or that a package can be redirected.
16. Failed Delivery and Return to Sender
A shipment may be returned to sender because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal of delivery, failure to complete customs requirements, failure to collect the shipment, or other delivery-related circumstances.
If a package is returned to us, please contact Fashion Day customer support. We will review the circumstances and advise you of the available options.
Where the failed delivery was caused by incorrect information or action by the customer, additional shipping, return, handling, or carrier costs actually incurred may be the customer's responsibility to the extent permitted by applicable law.
17. Shipping Delays
Although most shipments are delivered within the estimated timeframe, occasional delays may occur.
Possible causes of delay include:
- Carrier network congestion;
- Weather or natural events;
- Public holidays;
- Customs inspections or clearance procedures;
- Transportation disruptions;
- Security screening;
- Local delivery restrictions;
- Incorrect or incomplete recipient information; or
- Other events outside Fashion Day's reasonable control.
A delay alone does not necessarily mean that a shipment has been lost.
18. Shipment Exceeds the Estimated Delivery Time
If your order has not been delivered after the maximum estimated 15-business-day transit period, please contact Fashion Day.
We will review the available tracking information and, where appropriate, contact or open an investigation with the applicable logistics provider.
Carrier investigations may require additional time depending on the shipping provider, destination, and circumstances of the shipment.
If the shipment is ultimately confirmed lost, cannot be located, or cannot reasonably be completed after the applicable investigation, Fashion Day will provide an appropriate resolution, which may include a replacement where agreed or a full refund to the original payment method.
19. Tracking Shows "Delivered" but the Package Cannot Be Found
If carrier tracking indicates that a package has been delivered but you cannot locate it, please first check:
- Your mailbox, porch, entrance, garage, or other delivery areas;
- Any secure location where the carrier may have left the shipment;
- With household members;
- With neighbors;
- Building reception, concierge, management, or mailroom staff where applicable; and
- The shipping address shown on your Fashion Day order confirmation.
We also recommend contacting the carrier directly because it may have access to additional delivery details such as delivery scans, photographs, geographic delivery information, or driver records, depending on the service used.
If you are still unable to locate the package, contact Fashion Day customer support. We will review the available order and delivery evidence and assist with the next appropriate steps.
A tracking status marked "Delivered" will not automatically determine the outcome of every missing-package inquiry. Each case may be reviewed according to the available delivery evidence and circumstances.
20. Lost Shipments
If a shipment is believed to be lost, Fashion Day may need to investigate the shipment with the carrier before issuing a replacement or refund.
Customers may be asked to provide information reasonably necessary to support a carrier investigation or delivery claim.
If the available investigation confirms that the package was lost before delivery, Fashion Day will provide an appropriate resolution in accordance with this policy and applicable law.
21. Damaged Packages
If your shipment arrives with significant external damage or the merchandise inside appears damaged, please retain the product, shipping packaging, and shipping label and contact Fashion Day customer support.
We may request photographs of the outer package, shipping label, internal packaging, and affected merchandise so that we can review the issue and, where applicable, submit a claim to the carrier.
Eligible damaged-product claims will be handled in accordance with our Return & Refund Policy.
22. Customer Responsibility
Customers are responsible for monitoring tracking information and making reasonable arrangements to receive their shipment.
Customers are also responsible for responding to reasonable carrier requests, customs notices, delivery attempts, or Fashion Day communications that may be necessary to complete delivery.
23. Contact Us About Shipping
Fashion Day Customer Support
Email: oqtczcstuz@outlook.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time (CT)
Typical Response Time: Within 24–48 business hours
When contacting us about a shipment, please include your order number and the email address associated with your order.
Last updated: September 1, 2026